FAQs
Welcome to the FAQ. Here you will find a selection of the most frequently asked questions regarding the different services offered on this site.
Appointment booking
Questions regarding appointment scheduling procedures
How do I book an appointment for a flash photoshoot?
The booking flow is as follows:
- You can book a flash directly on this website (it's free).
- You will receive a confirmation email containing a calendar link tailored to the design you have reserved.
- You choose the appointment date (€50 is required to confirm the appointment, this will be deducted from the final price)
- All you have to do now is wait for your appointment!
How does the appointment booking process work for a project ?
The booking flow is as follows:
- You fill out the project application form - (available here )
- I'm replying to give you the budget to consider or to ask for more information so I can budget your project.
- If the budget suits you, we'll discuss the ideal date for you (a deposit is required to confirm the appointment; this will be deducted from the total budget).
- All you have to do now is wait for your appointment!
Flash designs
Questions regarding how Flash designs work
What is a flash ?
A ' flash ' design is a unique design that is only inked on the skin once .
If a design has already been created and I like it, what can I do?
Unfortunately, it is not possible to reproduce the same design twice (except in the specific case of a specified reproducible design).
However, it is possible to place an order to request the production of a similar design right here : be aware that it cannot be too similar to the design you wanted.
Orders
Questions regarding orders for prints and other promotional items
Pre-order principle
When you make a purchase on the site, it is counted towards a pre-order system. The pre-order phase lasts 1 to 2 weeks to allow me to order the correct quantity of prints from my supplier.
You will be notified by email when your order has been shipped.
I placed an order but I still haven't received it?
If you made a purchase with tracking, you can refer to the number that was sent to you by email to track your order.
If you do not have a tracking number, please note that shipments from Belgium to European countries (France, Germany, Italy, etc.) can take between 2 and 6 weeks.
However, if you still haven't received your package after 6 weeks, contact me by email so we can find a solution.