FAQs

Welcome to the FAQ. Here you will find a selection of the most frequently asked questions regarding the different services offered on this site.

Appointment booking

Questions regarding appointment scheduling procedures

How do I book an appointment for a flash photoshoot?

The booking flow is as follows:

  1. You can book a flash directly on this website (it's free).
  2. You will receive a confirmation email containing a calendar link tailored to the design you have reserved.
  3. You choose the appointment date (€50 is required to confirm the appointment, this will be deducted from the final price)
  4. All you have to do now is wait for your appointment!
How does the appointment booking process work for a project ?

The booking flow is as follows:

  1. You fill out the project application form - (available here )
  2. I'm replying to give you the budget to consider or to ask for more information so I can budget your project.
  3. If the budget suits you, we'll discuss the ideal date for you (a deposit is required to confirm the appointment; this will be deducted from the total budget).
  4. All you have to do now is wait for your appointment!

Flash designs

Questions regarding how Flash designs work

What is a flash ?

A ' flash ' design is a unique design that is only inked on the skin once .

If a design has already been created and I like it, what can I do?

Unfortunately, it is not possible to reproduce the same design twice (except in the specific case of a specified reproducible design).

However, it is possible to place an order to request the production of a similar design right here : be aware that it cannot be too similar to the design you wanted.

Orders

Questions regarding orders for prints and other promotional items

Pre-order principle

When you make a purchase on the site, it is counted towards a pre-order system. The pre-order phase lasts 1 to 2 weeks to allow me to order the correct quantity of prints from my supplier.

You will be notified by email when your order has been shipped.

I placed an order but I still haven't received it?

If you made a purchase with tracking, you can refer to the number that was sent to you by email to track your order.

If you do not have a tracking number, please note that shipments from Belgium to European countries (France, Germany, Italy, etc.) can take between 2 and 6 weeks.

However, if you still haven't received your package after 6 weeks, contact me by email so we can find a solution.

You haven't found an answer to your question?

Feel free to contact me